Shipping policy
Overview
LINIU ships from a United States warehouse to addresses in the United States (excluding PO Boxes and APO/FPO/DPO). We do not currently ship to other countries from this store.
Support: support@liniushop.com. We do not offer telephone support.
Order Processing (Handling Time)
- Orders are processed in 0–1 business day after payment is confirmed.
- Business days are Monday–Friday, excluding US public holidays. Orders placed on weekends or holidays are processed on the next business day.
Shipping Methods and Delivery Estimates
Transit times below start after the order ships. They are estimates, not guarantees.
- Priority Shipping: 1–2 business days after shipment. $28.00.
- Standard Shipping: 3–6 business days after shipment. $9.99.
- Free Shipping: 5–8 business days after shipment. $0.00.
Tracking
- When your order ships, we email a tracking number. Carrier tracking may take up to 24 hours to update.
- If tracking has not moved for several business days, email us with your order number.
Force Majeure
Delivery may be delayed by events outside our reasonable control, including severe weather, natural disasters, carrier service disruptions, public emergencies, labor disputes affecting carriers, or incorrect address information. We will work with the carrier and keep you informed. Additional transit time caused by these events is not a failure to ship on time.
Address Changes
Email support@liniushop.com before the order ships if you need to change the address. We cannot change the destination after the package is in transit.